You now have until January 15, 2021 to exchange these items. Here’s the skinny so you can actually make the Best Buy return policy work for you. Holiday Return Policy. Consumer Tips: Check that an item has a tag attached when you buy it. When a new type of computer comes out, I sometimes think I’d like to own one. Best Buy reps loaded it on my truck with no issues. No. He took it back to the store and they refuse to exchange, or fix it, or even to allow him to return it. If you need a new computer on a budget, a refurbished laptop or a refurbished desktop computer will run just as well as brand new models, but will generally be available at reduced prices. Hey dudes, I'm not an employee at BB and understand you guys aren't on shift atm, but a couple of my drone buddies have come out to mention that Best Buy isn't honoring the accidental damage policy that they're buying for the GoPros they bought. My son bought a TV at the Best Buy in Sherman, he took it home and but didn't open it up right away. Best Buy’s holiday return policy offers an extended return period as compared to the regular terms and conditions. Best Buy is good about that. Depending on your Elite membership status and level, you have 14 to 45 days to return or exchange your items. For immediate help, please contact Best Buy at 1-888-BESTBUY (1-888-237-8289). For instance, the company will take back apparel only if it hasn't been worn or laundered and still has its original tags. Generally speaking, our Return & Exchange Promise will allow for returns within 15/30/45 days depending on your My Best Buy Status. Most purchases from Best Buy can be returned or exchanged for up to either 14 or 30 days from the date of purchase, depending on the type of product, and the condition of its return. For product-specific return and exchange policies, please see the list below. Best Buy has few limitations on its return policy. I have bought computers from Best Buy to “try them out” and returned them within the return period with no no penalties. Best Buy's return policy says most products can be returned within 15 days for a refund or exchange, but the company doesn't always follow its own policy. The Best Buy holiday return policy and the store’s everyday return policy aim to make returns and exchanges as simple as possible. We would encourage you to … How Does the Best Buy Return Policy Work? A couple days later when he opened it the TV was damaged. Has the BB Accidental Damage Return Policy Changed for GoPros? Holiday Policy Update: Best Buy has extended their return policy for items purchased between October 13, 2020 – January 2, 2021. For example, most of the purchases made by November 1 to December 31 of 2019 can be returned or exchanged until January … To whom it may concern at Best Buy customer service, I purchased a 75 inch LG tv on Friday, February 8th. The sign must also advise customers that they can receive a written copy of the return policy upon request. I did not purchase the protection plan they offered at the point of sale. It was laid down with the screen face up. We are not officially endorsed by nor affiliated with Best Buy Co., Inc. Best Buy employees are not required to reply to your post and provide assistance. In fact, our online Outlet Center even features refurbished MacBook models. Best Buy Outlet is a great place to find discount electronics. The Best Buy Return Policy Simplified.