showbus.com home to Britains' BIGGEST ... First Manchester 184 @FirstManchester. Thanks to the marvels of modern technology, you can see where a particular vehicle has been recently, and which vehicles have operated a particular service. Problems with traffic or adverse weather conditions can lead to services being cancelled, meaning the next bus can be overcrowded. In this exclusive video we got granted V.I.P Access To First Bus Leeds's Hunslet Park Depot! One of the best ways to buy these tickets is to use mTickets on the First Bus App, it’s quick, easy and cash free. 1 - Beeston - Lawnswood. Leeds, Bus terminal is located about 1.04 km from the town centre, which is only a 12 minute walk. Thousands of items of lost property are left on our buses each year; so if you have lost property on the bus you are not alone. Please make sure that the card-holder address and post code you entered exactly match card-holder address and post code registered with your card issuer. Yes, our First Bus App has a ticket gifting function, allowing you to purchase a bus ticket and transfer it directly to your child’s phone. Some of the card/personal/authorisation details entered do not match the information held by your card issuer. The Next Bus information will show you exactly how many minutes away your bus is too. A spokesperson said they have a workforce of nearly 500 at the depot and they have implemented a range of measures to help protect them against the virus. They’re becoming a popular purchase choice with a fleet of 14 recently introduced in Newport, South Wales and a batch arriving for Go North East imminently. They also had a lot of Alexander Strider bodied Scania N113's new in 1993/4, of which many have been replaced by new Volvo Eclipse Gemini B9TL's. It is now a part of First Leeds and it runs the FreeCityBus service. We will get back to you as soon as we can but please be aware that for lost property enquiries our response time is usually within 3 working days  for all other enquiries this could take up to 14 days. In October 1988 Yorkshire Rider was bought by its management for £23 million. The Next Bus information will show you exactly how many minutes away your bus is too. People. In 2012, First Leeds gained 98 Olympic Shuttle Volvo B9TL Wright Gemini 2's from London, many of which are now being transferred elsewhere. A sizable batch of Volvo Olympians with Alexander Royale bodywork were new in 1997/8 to Leeds. A First Leeds ftr bus (left) and a double decker (right) on Vicar Lane in August 2010. Download the app and follow the instructions, it’s that simple. You’ll be able to manage your preferences, for example how often you are contacted. If you prefer, you can fill out the contact form here instead. Page Transparency See More. If you can’t find the information you need within these FAQs, then you can contact us directly and we’ll try to help. Many of our mTickets are cheaper than if you buy the ticket on the bus too! Facebook is showing information to help you better understand the purpose of a Page. Download the app and follow the instructions, it’s that simple. Our depot teams will do their best to get every item registered on the system the next day, but it can take up to 2 working days for this to happen. Page created - July 4, 2017. In some areas the local council has installed displays at Bus stops, some will show scheduled timetable information and real time information. If your bank account is not based in the UK: Some banks automatically put a stop to paying for things internationally. 33 runs Otley-Guiseley evenings and Sundays only, Leeds City Link - covering the Leeds area with depots in. If your bank thinks this purchase is unusual behaviour for your account they might block the transaction. First S Yorks 52 @FirstSouthYorks. Thank you! We’ll listen to you and do everything we can to put things right. If you download the First Bus App, you can find the price of your journey and buy the ticket on your phone – you just scan the ticket straight from the app so you won’t need to worry about losing a paper ticket. * Available on many of our routes. We review the feedback regularly and also share it with our drivers and colleagues in our depots. We also encourage customers to switch from cash to mobile payments using mTickets on the First Bus App, following our research which showed that boarding time and average journey times would improve if even just half of customers used mobile ticketing. It was based at the same Kirkstall Road depot as First Leeds but was a separate organization. Tuesday 3rd November 2020 First Bus in Leeds have just introduced a fleet of nine electric buses manufactured by the Chinese company, Yutong. First Bus says it will invest £71 million in 284 new ultra-low emission vehicles by 2020, and it is committed to doubling passenger numbers by 2030. If you want to make a formal complaint and get a personal response, we aim to make that as easy as possible for you too. Many have since entered preservation. If you have experienced an incident with one of our buses, then please make a note of the bus number which is a 5 digit number and can be found on the front and back of our buses and near the driver inside the bus. Our UK Bus division operates around a fifth of local bus services in the UK and is one of the largest bus operators with a fleet of approximately 6,400 buses around the England, Scotland and Wales. Please check the buggies section on our bus accessibility page for more information. We are constantly monitoring/reviewing our network to reflect changing travel patterns and demands from our customers and we never change a route or timetable unnecessarily. Bus drivers in Bradford have voted to strike early next year in a dispute over "dangerous" shifts introduced at the start of the Covid-19 pandemic. If you’d like to know more, take a look at our mTickets information pages ». Some popular routes may run throughout the night with a reduced timetable, and some services may be reduced on weekends and public holidays. Coronavirus - COVID19: Service information, dedicated pages for our First Bus App so please click here », a dedicated page for mTickets so please click here ». We’ll listen to you and do everything we can to put things right. With Tap & Cap you'll never pay more than our Day or Week fare. Bus Users UK represents bus passengers. Some popular routes may run throughout the night with a reduced timetable, and some services may be reduced on weekends and public holidays. Share. List of stations in London fare zones 7–9, G and W, File:Kirkstall Road - First Bus Depot - geograph.org.uk - 463284.jpg, File:First Leeds buses at Wetherby bus station.jpg, File:Ftr bus in Low Town road, Pudsey, Leeds, 19022 (YJ07 LVO), 26 April 2007.jpg, List of bus operators of the United Kingdom, New £10million First Bus HQ in Leeds Will Help Tackle Road Congestion, Kirkstall Road Renaissance Area - Planning Framework, https://uktransport.fandom.com/wiki/First_Leeds?oldid=24176, Menston, Guiseley, Westfield (33), Rawdon, Horsforth, Kirkstall !! We encourage customers to switch from cash to mobile payments, following our research which showed that boarding time and average journey times would improve if even just half of customers used mobile ticketing.Online: You can also buy your tickets here on this website. Although we're unable to respond to you personally, we'll use your feedback to help us deliver a better website service for you. First Leeds is one of the bus companies serving the area of West Yorkshire, England. Please see the Help Section for the First Bus App, where you can read instructions, FAQs and ways to obtain support if needed. 16 likes. Please go to tellfirstbus.com » and give us feedback – it will only take 2 minutes. Our UK Bus division operates around a fifth of local bus services in the UK and is one of the largest bus operators with a fleet of approximately 6,400 buses around the England, Scotland and Wales. Alternatively you can use our get in touch section below for more contact options; we are happy to help. If you are sure your card details are correct please either contact your bank or try again later. You can download the Extra Help cards here  >>. Following the merger of Badgerline with GRT Ltd to form First Bus in 1995, its services were rebranded: These names were later replaced with First Leeds, First Calderline, First Huddersfield and First Bradford. You can also find out when a bus is due at a stop by visiting our Next Bus page » and finding your bus stop easily on the map. We may also, on occasion, still need to send you important service messages. We use age verification for data protection regulation compliance and to tailor our communications to you. Community. Services They also have a big batch of Scania N113's, some new mainly with Alexander bodywork plus one with Northern Counties Palatine in 1990/1, some Alexanders from Black Prince (new in 1989-91) and some long-wheelbase East Lancs E-type bodied examples new to Hull in 1989. If we find a potential match on the system, we’ll email you to let you know where and when you can collect your item. Download the app and follow the instructions, it’s that simple. First Leeds said there has been more than 20 incidents of objects being thrown at vehicles in just two weeks. We want it to be easy for you to plan a bus journey, and if you would like some guidance on how to catch a bus we have put together a guide for you here: https://www.firstgroup.com/help-and-support/how-catch-bus. From online tickets to timetables and route maps, we have a vast amount of resources on the website to help you get around as easily as possible. For bank cards, as soon as the card is handed in at the depot, we’ll contact the issuing bank (if there’s a telephone number on the card) to let them know the card has been lost and then we’ll follow any instructions the bank gives us. Children 16 and above will need to pay a fare; in some cases this will be the adult fare, but in some areas we are able to offer reduced fares for young people. Where a child may appear older than 15 (the maximum age for a child fare), the driver may ask them to verify their age. Additional children, or children under five occupying a seat required by an adult, may be charged as if they were aged five or over. UK Transport Wiki is a FANDOM Lifestyle Community. If you require more assistance when using our buses, you may find our Extra Help to Travel Cards useful as they show the driver what extra help you may require - you can download your own copy to print. This will usually be within 2 or 3 days depending on how quickly found items are registered on the system. We have bus routes serving 40 of the UK’s largest towns and cities providing great value public transport for students, commuters, leisure travellers and concession travellers. Some B7RLE Urban Eclipse remained until more B5LHs arrived. The company operates within the area covered by Metro, a public body responsible for helping to co-ordinate public transport services in the West Yorkshire area. First Leeds is one of the bus companies serving the area of West Yorkshire, England. You can contact them by going to www.bususers.org. If this is an ongoing problem then please do let us know by going to tellfirstbus.com » and give us feedback – it will only take 2 minutes. Could you please take a moment to tell us how we're doing? Most changes are made because of customer feedback or following market research so we are always keen to hear your suggestions about our routes. We have bus routes serving 40 of the UK’s largest towns and cities providing great value public transport for students, commuters, leisure travellers and concession travellers. FirstGroup plc 395 King Street Aberdeen AB24 5RP. Please don't include personal details, if you require a response please use our contact form. In addition to this, there are several First services that operate in the Leeds area, which are run from Bradford and Halifax depots. Contact First bus Leeds on Messenger. Write to us at First Princes Exchange 2 Princes Square Leeds LS1 4HY. The newest single deckers are Volvo B7RLE/Wright Eclipse Urbans new in spring 2009. First Bus operate 60 bus services running regularly throughout Leeds and the surrounding area, meaning there is always a bus ready to take you where you need to go. Based in our offices, depots and out on the road, our UK team of 17,000 people provides a great service to 1.6 million customers every day. Your payment request may have been declined by your card issuer. You can call us on 0345 646 0707. The number 31 needs to be made more frequent as its a busy service first thing in the morning and for people finishing work after 5pm. See actions taken by the people who manage and post content. Following bus deregulation in 1986, the MetroBus (the West Yorkshire PTE) fleet was renamed Yorkshire Rider Ltd. A First Leeds depot on Kirkstall Road. If it’s a more complex investigation, this could take us up to 14 days. For many years the company operated a large fleet of Leyland Atlanteans. The First Direct head office is just off the A639 in Leeds. Otherwise it’s showing the timetable time – so you’ll know when the bus is due. The First Bus App, is quick, easy to use and cash free. At Leeds, bus station you can find: ATM, toilet, kiosk, coffee bar, fast food, parking lot and waiting room. They resume their former routes but are now run by brand new Volvo B5LH vehicles which include leather seats and further reducing CO2. On our website Next Bus section and our First Bus App, you can see how far away your bus is in real-time*. Please don't include personal details, if you require a response please use our contact form.If you wish to leave feedback that is not website related, please visit our Tell First Bus … Numerous First Leeds buses on The Headrow. We also provide service disruption updates via Twitter and on our Service Updates pages on the regional sections of this website (please use the drop down menu below to go to one of our regional sections) and on the First Bus App. Please select the ticket section of your area for more details. Above, you can find information regarding our buses including timetables, prices and even use our journey planner to ensure a … If you want to check if your item has been found after a couple of days and you haven’t heard from us, then please contact our customer service team on the number listed in the contact us page below. With Tap & Cap you'll never pay more than our Day or Week fare. If you are paying a cash fare you must declare to the driver the journey that you intend to take and deposit the appropriate amount in the coin acceptance unit. We have put procedures in place to make our buses accessible. We have dedicated pages for our First Bus App so please click here »  where you can read our App FAQs, instructions and contact details for our dedicated app support customer service team. We monitor all of our services, and if we notice that one journey is often busy, we will try to provide extra buses. Tel: +44 (0)1224 650100 Fax: +44 (0)1224 650140 There should be parking spaces available in the car park outside the building. The livery changed from verona green and buttermilk to a bright green and cream livery and a new logo with was a stylised "YR" logo, plus the name "Yorkshire Rider", with an area on the logo that incorporated the town in which the garage for that bus was located. If no one claims it within 24 hours of it being taken to the depot, or if the bank asks us to, we will securely destroy it to protect the owner from risk of fraud. Your card may have recently been replaced by your card issuer but not yet activated. On 18 May 2008 the Kirkstall Road depot was closed after 111 years of public transport use and operations moved to a new complex in Hunslet. Select your local area from the drop down menu below to get started. In March 2011, First introduced the "7 series" made up of routes 7/7A/7S/X7 renumbered from 71/35/45 and X35 respectively. There are ticket options on some routes that are valid with certain other bus operators. mTickets: One of the best ways to buy tickets is to use mTickets on the First Bus App, it’s quick, easy and cash free. First (West Yorkshire) Ltd, Bramley, GARAGE, HENCONNER LANE, Coach Operators, Coach Station, Buses, Bus Operators, Coaches Do not add commas or other punctuation in the address. To help make travelling easier, you can plan your journey and buy tickets using our First Bus App ». For a full range of our ticket options, please select your region below: You can purchase tickets in advance via mTickets on the First Bus App and on this website, but at the present-time we do not provide the option to reserve a seat. We're sorry if we missed you or appeared to leave without you. FirstGroup plc. Have you been happy with your website experience? It … They aim to help communication between bus users and the people that provide your bus service. Your route or timetable may change because of a change in demand. Some Scanias remained on the routes until early 2008 when more B9TLs arrived. This will help us to access any CCTV on the bus more quickly which may help with any investigation. Please call us on 0345 646 0707. If you prefer, you can fill out the contact form here instead. Services; Map; Vehicles; This is an unofficial and probably incomplete list of First Leeds vehicles (well, ticket machines) that have ever appeared in the live bus tracking system.. Welcome to First Bus York, your local bus service taking you into the historic city centre of York. Use our bus journey planner to search for your specific journey. There are a number of reasons why your card payment may have been declined: If the problem persists you should contact your card issuer for further information. Our vital bus services keep communities running smoothly in towns and cities across the North from Leeds, Manchester and Huddersfield to Sheffield, York and Hull. Older double deckers included Leyland Olympians with Roe and Optare bodywork (Optares being new in 1985-7, built to a Roe design) bought in 1982-7 (of which a lot were withdrawn in 2006). First Bus Leeds said the staff, including four bus drivers, at the depot in Henconner Lane are currently self isolating following positive tests. 395 King Street. Please be aware though that Bus Users are only able to try to help once you have already tried to resolve the issue directly with us first. The first bus from Leeds to Manchester Airport leaves at 02:15. In July 2005, First Leeds took over Morley based Black Prince Buses. Until recently, First Quickstep, was also part of the First group. The Metro Travel Centre in Leeds City Bus Station can provide you with timetables, information on bus travel and fare information. We will always try to make sure that you only need to contact us once to resolve your issue but if we need to investigate, we will work hard to get a response to you within 7 days. Our research showed that boarding time and average journey times would improve if even just half of customers used mobile ticketing. During 2009, the management of the three First companies in West Yorkshire plus First York were centralised. [1] The site will be redeveloped as part of Leeds City Council's Kirkstall Road Renaissance Area project.[2]. First bus Glasgow needs to address this situation and get it changed its ridiculous especially when other buses are sitting empty. You’ll never have to worry about losing your ticket or forgetting your change again. We work hard to ensure that our services run as smoothly and efficiently as they can. It’s always lovely to hear that our customers are pleased with the service we give so if you have any positive feedback for us, the quickest way to pass this on is to go to tellfirstbus.com » and take 2 mins to give us feedback there. We are also part of PLUSBUS which means you can combine bus and train travel. Angry customer Useful. We can’t do this though if the item is perishable (e.g. These services are operated from two depots in Leeds, which are based in Bramley and at its headquarters at Hunslet. In October 1988 Yorkshire Rider was bought by its management for £23 million. Download the new First Bus App to plan journeys, see available capacity and buy tickets all in one place. Find out moreAberdeen customersDoncaster customers. Simply download the First Bus App, and you’ll be able to buy and store tickets on your phone. 62 Leeds - East End Park Circular 64 Leeds - Aberford 65 Leeds - Gildersome 74 Middleton - Leeds Circular 75 Leeds - Middleton 85 Leeds - Pool 86 Rodley - Middleton 87 Bramley - St. James's Hospital 91 Pudsey - Halton Moor PR1 Leeds - Elland Road Park and Ride Circular X7 Leeds - Alwoodley Gates X14 Pudsey - Leeds X26 Leeds - Thorpe Park The last Atlanteans were withdrawn in May 2004. Our Privacy Policy sets out the basis on which any personal data you provide to us will be processed. If the times are shown in minutes that’s live time so you know exactly when the bus will come. Visit I'd like to make a complaint » to find out more. Our buses undergo regular maintenance so you may also spot one of our engineers running a test. So if you use Twitter, follow your local First Twitter page to stay informed. Select your region below to find out more about combining travel, or feel free to ask your driver when getting on the bus. FirstGroup Careers site. If you’ve left something on one of our buses, the best way to get it back is to complete the contact form at the bottom of this page and select "Lost Property" from the drop-down menu. First Leeds operates services mainly in the Leeds area, including Hunslet, Kirkstall, Morley, Pudsey and Seacroft and also run services into Bradford, Ilkley, Otley and Skipton. Find out about the West Yorkshire Bus Alliance Customer Promise. First Bus App user?You need to register separately for your web account. The Morley depot was closed down and the fleet was sold, with the exception of a couple of single-deckers and the large fleet of Scania N113 double-deckers, which were repainted into First livery and placed on the 2/3/3A and 12/13/13A services until summer 2007, when most of them were withdrawn and replaced by brand new Volvo B9TL Wright Eclipse Geminis. First Leeds. We will communicate with you in the way(s) that you have agreed to. On-board: You can still buy tickets on the bus, and you can use contactless payments on our buses to make this easier. We can’t usually contact you personally when you leave feedback on Tellfirstbus as we don’t capture personal details there but we do share the key themes of feedback we’ve received. We would always seek to avoid any embarrassment, so in such cases it may be helpful for the young person to carry additional photo identification. We provide extra buses at busy times so you may see buses heading to their starting point (or returning to the depot at the end of shift). Please hand anything accidentally left on a bus to your driver. The Queens Bus Network has not substantially changed in decades. We have a dedicated page for mTickets so please click here »  where you can read our mTickets FAQs, instructions and contact details for our dedicated app support customer service team. First Leeds. You can find out what your local company is doing with your feedback by going to the Tell First Bus page. Keighley Bus Company @keighleybus. Welcome to First York. Find out more ⇒. The company has an extremely large fleet which includes Wright Eclipse Gemini, Solar and Eclipse Urbans. For more information please visit our ticket gifting page. If there are any major issues or planned disruptions, we’ll let you know about them on our website and Twitter. We review demand regularly and our timetables take this into account. Liz. We always aim to resolve our customer complaints directly but if you’re not happy with our final response under the ‘Alternative Dispute Resolution under the Consumer Rights Act, you can contact Bus Users UK who will try to help you get a satisfactory outcome. Our network is designed to provide high quality services wherever there is demand for them. If we are experiencing delays, we may send buses empty to the other end of a route to ensure that everyone along the route is still provided with a service. On 18 May 2008 First Leeds' Kirkstall Road depot was closed after 111 years of public use and operations moved to a new complex in Hunslet. If we need to investigate, we will always give you a case reference number to quote if you contact us again so that the agent you speak to can quickly find the information they need to update you. Up to two children under five years of age may travel free-of-charge provided that they do not occupy a seat required by an adult passenger and are accompanied by a responsible fare-paying customer. We know we don’t always manage to get it right for our customers and there are occasions when things go wrong and we disappoint you. Most of the Scania double-deckers have been withdrawn or transferred within the Group, replaced by 30 new Wright Eclipse Geminis on Volvo B9TL chassis. We are committed to our data protection obligations. Where you are travelling to the airport with us, we recommend that you allow plenty of time for your journey. Our drivers collect property left on our buses and take it back to the depot to be registered. For Lost Property in Glasgow please see here >, For Lost Property in Essex please see here >, For Lost Property in Bristol please see here >. If you want to give us feedback, you can do it quickly and easily at Tellfirstbus.com . 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