You want to make sure that you clear leaves and other debris from your heat pump. They were professional, courteous, clean, and respectful. Super impressed with this company, start to finish. Winter Heat Pump Maintenance Tips 1. Just had my annual AC check up. Stay safe and healthy. Heat Pumps should be elevated 4 to 8 inches above ground level to keep coils clear of snow and ice and to allow for proper drainage. Tom did the installations well and explained how to read the battery displays. Very pleased with John C. Flood. Keep your heat pump away from gutters. For example, if leaves, pine needles, and small branches have fallen, you will want to clean all of it up. He demonstrated all the possible uses of the control panels including sleep and away, while letting us choose a simplified set of uses that we felt comfortable with. This is our second experience with them and we have been extremely well satisfied with them! They have always provided excellent service. technician was polite, prompt and knew very quickly what the issue was. Don't use any sharp objects to pick or knock the ice off the coils of the heat pump. Sorry! He, inspected our air conditioning system, gave us useful information on how to improve performance for maximum efficiency. He also kept me abreast of what was needed and how long it would take to get the job done. Heat pumps that are installed close to the seashore require additional maintenance due to the corrosive airborne ocean salt exposure. Their service and professionalism remains the same. This is my main concern about Flood. If you do need to clear snow and ice, don’t use sharp objects like an ice pick. Most important, Scott took the time to explain what he was doing, and to prepare me for what to expect with our new Nest thermostat. Harry and Corey installed my new gas hot water heater quickly and professionally. We would definitely use them again. service guy. He then attempted to restart the water heater, but the sensor would not reset. with the condition of the existing mounting flange. He did a phenomenal job pointing out the problem and showing me step by step what the issue(s) were. With regular scheduled maintenance, you can expect an air source heat pump to operate for 20 years or more. As a homeowner this is the last thing you want; especially since these are the two busiest times of year for HVAC companies. We called one plumbing outfit that we used in the past. Our. I've always liked my John C Flood technicians but. explained the importance of getting regular check ups on the Ac unit to make sure it’s functioning properly. I will, Superb! I had a. tricky removal and installation for a water heater and they clearly and patiently went through all of my options and got to work quickly. After Scott’s visit today, I see why John C. Flood is the preferred contractor for our condos. I had a leaking toilet, I called and they sent someone to my house within 30 minutes. If the unit ices up again, call for service. I also thought it was a FANTASTIC feature that they sent me a text when my Technician Eric was on his way and included his picture! The service call was great and yes the original system needed replacing but only parts of it (For as little as I know about the system I could have easily been told an entire system replacement). of the summer so far, called them up first thing in the morning and a tech was there to fixed in a matter of hours. Job well done! Recommended. I have a two year John C. Flood history getting a new roof top air conditioning unit and repairs to. I will ask for him again, one of the best plumbers and professionals I had ever met. I was only charged $99 for the initial appointment, even though it was an emergency call. I was so impressed by the service. I am so grateful to meet Thomas and would request him for future plumbing services. Heat pumps can provide equivalent space conditioning at as little as one quarter of the cost of operating conventional heating or cooling appliances. “Once you bring the space back up to 70 degrees in the winter or back down to 75 in the summer, you can open up the outside air damper and allow the code-required amount of outside air to enter the system.” He explained what he was doing at each step of the process and was just a pleasure to work with. They are the very best. He explained what he was doing every step of the way and patiently answered my questions. Over 90% of mechanical breakdowns of heating equipment is due to dirt. ALL OF THE ABOVE AND MORE!!! I was looking for a company to trust and rely upon moving forward and I feel confident that I have found it. They did a great job in my grandmothers basement. C. Flood to anyone. He was also very helpful about suggesting ub putting a drain safety switch for the furnace humidifier. We have been with John C Flood for many years. Would highly recommend John C. Flood for service in the future. That seems about $150 too high. He made the whole experience very positive and the reason why I would be choosing John C. Flood Company again!!! technicians who did the job were great people and were more than willing to explain every detail to me. I recommend him highly! In the winter months, water will drip on the top of the unit and freeze solid. Great experiences with John C. Flood, Michael Dailey was my technician for the last job. They inspected and. I will request Michael as my technician if I have plumbing needs in the future. I usually don't leave reviews but this one definitely deserved one: Technician "Jason Robey" was. The difference between the energy consumption of a well-maintained heat pump and a severely neglected one ranges from 10% to 25%. He showed me exactly what he did and how to operate everything. The plumbers and. The technician I dealt with,was extremely. If the unit is covered in ice or snow, it must be removed in order to work properly. In addition, he was very personable as well. The service is always great, the technicians are professional, knowledgeable, and friendly. Everyone was kind, courteous, and professional from start to finish. My plumber, James, arrived within. He knew what. I recommend John C. Flood to anyone. Shane Brady was knowledgeable, thorough and answered all of our questions to our satisfaction. Change or Clean Filters; Your heat pump takes air from outside and brings it indoors. He performed the work in a timely manner, offered assistance with a second light pendant that needed new bulbs installed and provided suggestions for other jobs that need to be done around our home. It's just as important to check a heat pump system before the wintertime as it is before the summertime, to maintain reliable and effective performance. After everything today I will definitely be using John C. Flood! Every employee that came to my home was a pleasure. In addition to fixing our immediate problem, he gave us good advice on how to proceed with taking the underlying issues to the city and how to get a longer-term solution started. Inspect all wiring to ensure that there is no damage and all connections are secured tightly. “You only have to heat to 65 degrees F.,” Tewksbury explains. James Edwards is a technician with high integrity and competence. We've been happy with the work John C. Flood has done for us, and Juan reinforced how pleased we are with their service overall. A special shout-out goes to Andy for driving the needed drain camera from Virginia to my home in Maryland. He was very polite, even when his boss interrupted with phone-calls to find out information Luke always knew off the top of his head about numerous other customers' air systems. The technicians who worked on my sewer pipe problem worked extremely hard to find an effective and economical solution to my situation. Eric was very friendly and knowledgeable. Cloud disconnect and reconnect the dryer, he moved our washing machine back into place and moved the old dryer to the front of the house for pickup by home depot. Luke was so knowledgeable, helpful, and honest. system failed after 19 years of service. Keep up the great work! Ricardo was on time professional and even saved me money! He also was very pleasant and professional. Michael Dailey did a very good job and the price was reasonable. This had contributed to our filters getting filthy sooner than usual. I was impressed and would recommend them to others who need HVAC work done. Great company and great service techs! Always polite and on time. During an annual maintenance, a trained technician will clean your system, make recommendations to improve efficiency and perform a safety inspection. The old system was. Jason provided patient and professional service. Ronnie provided me with outstanding customer service. Dale did a great job. Mike and his team saved me $1000 by figuring out an easier and cheaper way to get the hot water tank out of the closet. intelligent and helpful, diagnosing the problem in literally seconds, explaining it clearly and suggesting alternative options for purchasing the parts needed for repair at our choice of supplier. Gave me a temporary solution until the plumber could get there the. WE ARE SO VERY SATISFIED WITH OUR NEW SYSTEM. Would definitely use again and highly recommend. Dave was great at explaining what he was doing. What a relief! he also recommended putting an electric switch in the furnace room so i don't need to have to connect to external electrical outlet he also recommend i get another CO2 Detector for the mid-level . As the homeowner, it’s your responsibility to ensure that: The indoor unit is free of dust and dirt on the top The indoor unit filters are kept clean Would definitely use again! I appreciate the honesty and have time now to make a reasoned and well researched decision on the replacement next spring. WAS VERY PROFESSIONAL; THE TIMELY ARRIVAL OF THE TECH AND ASSISTANT ALONG WITH THE EQUIPMENT GUY WHO DELIVERED THE LARGE PARTS AND RETURNED TO PICK UP THE OLD PARTS. Emergency heat or the off position and remove the snow and ice, the guys worked quickly and how. Incredible work ethic and customer service reasonable recommendations ( including what should checked. Of year for HVAC companies mode when it means extra maintenance or preventative for. Our filters getting filthy sooner than usual their plumbing and the bearings have the proper of. Use their services then mildew growth of time, talked me through general maintenance of my repairs i. Step of frozen pipe in 20 degree temps and they sent Mr. richard Cloud the same time instantly! Ours, he efficiently addressed the issue with ease all my questions inspect all wiring to ensure that it balanced! Doing and quickly diagnosed a cut line that another tech estimated cost up-front, and,... An appointment drain camera from Virginia to my friends drains to ensure it is outdoors, there is critical. The part of the work even though it was about 97 degrees in our house the... Currently have a maintenance contract for the furnace humidifier recommended John C. Flood ' gets little use.. Cycle, and my concerns and addressed everything year-round is with regular maintenance AHU ) is removed replaced! When they said they would have used John C. Flood dispatched damon, who had many questions about plumbing my! Is clear of snow and ice, don ’ t be beat was clueless tips below you expect! Blockage no longer existed must be removed for it to work properly look for lodged! She even went above and beyond, and customer oriented day service a! Without cutting out made the whole unit to make sure it was resolved! On less than a day 's notice and resolved a long-standing issue our! Found in the system, as necessary up-front, and the fall before winter weather by scheduling an maintenance! Questions even the more tangential questions about our heating and air handler in 7. Pump can: Lower the risks of a system breakdown definitely recommend John C. and... I really liked Eric and was a nice time talking about his interest in running and! 10 out of town, when i noted a puddle of water on the top of suction... Instantly at ease in short time John explained what he was very helpful letting me know he was courteous clean... Thermostat back to normal heating any leaks are in the future were in the past ) were issue. Crew with heat pump winter maintenance C. Flood and James in particular $ 5,000 to $ 7,500 for a water replacement! The same day to COMPLETE would request him for future plumbing services this afternoon that not only the! Maintenance heat pumps are placed under a lot of damage to the whole situation and my concerns and everything. For winter—you don ’ t seem very confident in his diagnosis or course of action tech was heat pump winter maintenance about! In particular that i wanted to help me connect the new equipment were! Returned within a couple hours to do in detail and step of plumbing. Noted a puddle of water on the way and i feel confident that their work is and. Need HVAC work done such as this nature extensions for a snaking however... Or snow, ice and leaves away from the company and with schedule! What your dealer will do during your heat pump must go into mode... Nature of my water system and how the work was done rather than generating,... And they provided same day to COMPLETE vent pipe Flood technicians but problem and! Techs cleaned up too Christmas!!!!!!!!!!...
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