For more information visit the Merseytravel website here. If you need any more information please contact Merseytravel directly by visiting www. If you no longer need your bus pass, please include a note stating the reason for return and send to: Concessionary Bus Passes Box No SH1018 Shire Hall Cambridge Cambridgeshire CB3 0AP. Please make sure that you provide details of your old address, your full name and date of birth.. I have a Merseytravel issued disabled ENCTS pass, i had a day out in Sheffield, boarded a First SY bus, my pass didn't work on the ticket machine no problem, so showed the driver my pass only to be told by the driver they do not accept out of area disabled ENCTS passes, & that i have to get it replaced by a SYPTE issued ENCTS pass, however i don't live in the SYPTE area. Ring Customer Delivery Team on 0151 236 6056. If you find a bus pass which does not belong to you, please hand it in at one of the libraries and council offices which offer Concessionary Travel or post it to the address below. Contact your local council to find out who issues disabled bus passes in your area as part of the English National Concessionary Travel Scheme. MOAA - Disabled Veterans Eligible for Free Access to ... VOUCHER (7 days ago) Disabled veterans may also apply by mail by sending documentation and $10 processing fee to the United States Geological Survey, Attn: Access Pass, Box 25286, Denver, CO 80225. Replace a lost or stolen free bus pass – for older people There are two ways to replace a pass 1. Please make sure that you read the Terms and Conditions before using your Concessionary Travel Pass. You can travel free on buses, trains and Mersey Ferries if you are over 60 and live in Merseyside. If you do not pass through a rail gate on your train journey you must show it to a member of staff if asked. Share. When you can use your pass. These include: (a) epilepsy (unless it is a type of epilepsy which does not pose a danger if you drive); (b) sudden attacks of dizziness or fainting; (c) established pre-senile dementia conditions (including Alzheimer’s); and (d) Severe mental disorder (e) any other disability which would cause you to be a danger to yourself or others when driving. Take your supporting documents to a Merseytravel Centre or post them to: Liverpool Lime Street is currently closed to the public due to a security threat. If your Senior Pass has been stolen, report it to the police. Merseytravel Bus Route. The bus will again display the number 774 but will instead display Thatto Heath as the destination. Full fare charges apply to all travel before 9.30am during weekdays. Merseytravel’s scheme currently goes beyond the statutory national requirements, as anybody over the age of 60 who is eligible for a pass can use the pass on local rail and ferry services as well as on buses. There is no charge for replacing a Blind Person’s Pass. Arriva’s policy towards customers with disabilities. Disabled and older people in England will continue to benefit from free off-peak bus travel for the foreseeable future, keeping them connected with their local towns and cities. You cannot renew a bus pass which has been issued by a different authority – you will need to make a new application for either an older person’s pass or disabled person’s pass. If there are any charges in connection with your application you will have to pay these. You can download and print it off via the link below or pick one up from a Merseytravel Centre. Merseytravel do not provide concessionary passes to companion and carers of those who are eligible for the Concessionary Travel scheme. There are a number of conditions which may makeyou eligible for a pass. On buses trains and Mersey Ferries in Merseyside - any time. Guidance is provided to all our employees about the best way in which they can meet the specific needs of each customer according to their particular type of disability. Let us know immediately by calling us on 0151 236 6056 (between 8am and 8pm everyday except Christmas Day) or visiting one of our Merseytravel Centres. Buses Buses and bus passes in Wirral are coordinated by Merseytravel in partnership with private bus operators, the main operators are Stagecoach and Arriva. No trains are running from the station. You may qualify for a Merseytravel National Travel Pass if you have certain disabilities which are permanent or are long-lasting. Peak time restrictions on concessionary tram and bus passes will be lifted during the early morning rush hour to make it easier for the region’s older citizens and disabled people to get their shopping. Message from Merseytravel re Goverment Guidelines on wearing a face covering on public transport . Fast Track Application Form (PDF, 52.0KB), Category G2 Application Form (PDF, 72.0KB), Metro Mayor issues key advice for those travelling during the festive season, £8m funding secured for safer walking and cycling in the Liverpool City Region, Final city centre bus re-routing plans published in response to Liverpool City Centre Connectivity Scheme, Public praised for being on board with face coverings on city region’s public transport, The Apprentice Travelcard for 19 – 24 year olds, Refunds, Returns, Compensation and Overcharging. Making a complaint about Public Transport. If you are dissatisfied with the handling of your request, you have the Apply for a disabled person's bus pass We've matched this postcode to Liverpool City Council. There is a £5 fee for replacing a lost Disabled Person’s Pass. If you currently have either a provisional or full driving licence you will not be eligible to apply under this category. Merseytravel cannot hold a formal appeal panel based on a re-submission of the original application, you msut submit new evidence and not solely on the grounds that you are unhappy with the original decision. ... which you will also be able to use on local bus services anywhere in England. My pass does not scan on buses within Merseyside. Lost Passes. Find out more and how to apply on the Merseytravel website. I applied, but was informed by Merseytravel that all applicants, regardless of disability, have to have a medical and that there was a waiting list. You will not be eligible if you would be refused a licence to drive solely on the basis of persistent misuse of drugs or alcohol. Disabled and older people in England will continue to benefit from free off-peak bus travel for the foreseeable future, keeping them connected with their local towns and cities. Replacing lost or damaged passes. In some areas, for example Greater London, you can also travel free at other times. Merseytravel offers free travel on buses, trains and Mersey Ferries if you live in Merseyside and •you are aged 60 or over or •you have certain disabilities. We place great emphasis on the health and safety of customers and staff. If you do not have photographic identification, we will not be able to process your application by post and you will need to go to your local Merseytravel Centre to continue with your application. Andy Wells, 67, says the 28ft concrete blocks "just seemed to appear" near the bottom of his garden in Maghull, Liverpool . Stolen Passes. Replace a lost or damaged disabled person’s bus pass online. Find out more and how to apply on the Merseytravel website. ... applied for the travel pass after being told by hospital staff that she was eligible. Replace a stolen disabled person’s bus pass online You can also replace your stolen bus pass by phoning us on 01634 333 333. Disabled person’s railcard. Merseytravel is the body responsible for co-ordinating public transport within Merseyside, pilule and acts in partnership with private bus and rail operators to provide public transport in the area including Knowsley. Proof that your address is in Merseyside, dated within the last six months (for example, a recent council tax bill, official tenancy agreement, a letter from electoral services or letter from the Department for Work and Pensions). Merseytravel Concessionary Travel Pass. If you don’t qualify, you’ll have to pay the full price for your train tickets. Merseytravel is the Passenger transport executive and Strategic Transport Advisor for the Liverpool City Region.Responsible for the coordination of public transport in Merseyside, North West England.Merseytravel was established on 1 December 1969 as the Merseyside Passenger Transport Executive.From 1 April 2014 Merseytravel expanded its area of operation from the metropolitan … Cookies - we do not use cookies to store personal information about you, we only use them to improve our website for you.For more information see our Cookie & Privacy Policy page. What are the criteria for "Refused a licence to drive a motor vehicle because of medical fitness" and am I eligible to apply? Our Customer Contact Centre is currently working to amended opening hours to make sure we can support you with your travel needs when you need us most. Find out if you're eligible and how to apply on the National Rail website. £21.60 £14.25* Newcastle - York Railcard price. You can post in a copy of proof of your new address or email us with proof of your new address or visit one of our Merseytravel Centres with a copy of your new address. The pass is valid during off-peak hours (after 9.30am on Mondays to Fridays and at anytime on Saturdays, Sundays and Bank Holidays). More information regarding the Merseytravel bus route can be found in the document below, as well as contact details for the company. 5. Normally, you can travel after 09:30 until 23:00 on weekdays and all day at weekends and bank holidays. How to pay for a replacement pass. Are there any other services for disabled people that I can use? Some local councils have different rules on when you can use your pass. If the photo on your card is out of date, or your address has changed you cannot renew your card online. Merseytravel are also in charge of the bus stations and shelters across the borough. Category A - Blind or partially sightedCategory B - Profoundly or severely deafCategory C - Without speechCategory D - Disability or injury which has a substantial effect on your ability to walkCategory E - Does not have arms or has long-term loss of the use of both armsCategory F - Learning disabilityCategory G1 - Would be refused a licence to drive a motor vehicle because of medical fitnessCategory G2 - Would be refused a licence to drive a motor vehicle because of severe mental disorder. Make sure that you have told us if you have changed your name and address. Travel bosses demand autistic girl, 5, prove she's disabled in person so mum can get free bus pass for hospital visits You may qualify for a Merseytravel National Travel Pass if you meet the conditions of any of the seven categories of disability defined in the Transport Act 2000. If you are not sure about your entitlement to a travel pass or have any other questions, please contact: Ticket Unit, Merseytravel, 24 Hatton Garden, Liverpool L3 … Merseytravel complaints process. If you need it, we can give you information about travel passes or in other formats (such as in large print, in Braille or on audio CD). Please send photocopies, not the original documents. If you change your name you must take your pass and proof of your new name to a Merseytravel Centre. Replacing a lost or damaged bus pass. My son has received HRC since he was three months old and HRM since he was three years old. Introduction. Merseytravel's access officers have had to explain, to some disabled people that, whilst transport infrastructure and information services are covered, means of transport are not covered, by Part III of the DDA. Merseytravel Journey Planner Text-only version. If you find your pass after requesting a replacement pass, the charge cannot be refunded. The disability must be long-lasting (expected to last at least 12 months) or permanent. unless your licence is revoked on medical grounds. The pass will allow you to travel on buses, trains and Mersey Ferries in Merseyside at any time, Mondays to Sundays. Merseytravel Bus Route. Merseytravel’s focus is on supporting the economic growth of the Liverpool City Region by improving connectivity across the region and beyond, supporting and maintaining an integrated transport network and improving the customer experience from ticket buying to working with partners to get people to and from major events. MetroSmart and ticket enquiries - smart@merseytravel.gov.uk. people which allows free travel on the Merseyrail’s Northern and Wirral Line services. Bus travel is free for him anyway but it allows free tube/train travel as well. Also the following services must be arranged in person: Disabled bus pass; Change of photograph; Change of … Travel concessions for people with a disability You may qualify for a Merseytravel National Travel Pass if you have certain disabilities which are permanent or are long-lasting. Merseytravel offers free travel on buses, trains and Mersey Ferries if you live in Merseyside and: You are aged 60 or over; or; You have certain disabilities. There is no need to send your old pass - we only need proof of your new address. Telephone . We're here to help you every step of the way, click the icons if you need help using the journey planner or ... Clicking on the link enables you to search for specific Merseytravel bus timetables. I found out in January that my twelve year old son could apply for a Disabled Person's Bus Pass. Find out more and how to apply on the Merseytravel website, Find out more and how to apply on the Merseytravel website. If your pass is used outside of these times, it may be confiscated. Find a timetable For further … We aim to have normal service resumed as swiftly as possible. We are sorry for any inconvenience caused. Page 2. If you prefer, you can let us know about a change in your name by posting your pass and the proof that you need to show us direct to the Concessions Customer Delivery Team. Click for school bus pass application Please refer to the bus pass photograph guide for more information about acceptable photographs for your bus pass… Fill in an application form. He lives in Sale so it will be a few squid but I'm not sure if I'd receive any discount! For further details please visit Merseytravel… The pass will allow you to travel on buses, trains and Mersey Ferries in Merseyside at any time. If we approve your application, your pass will be sent in the post to the address we have on file. If you request your replacement pass online we’ll phone you within 5 working days … Transport for Wales is still allowing Welsh OAP bus passes to be used on the Conwy Valley line between Llandudno and Blaenau Ffestiniog. View bus timetables … We will charge you to replace a lost or stolen pass. Find a timetable. governed by the Bus Station arrangements. We will accept one of the following: a recent council tax bill, gas, electricity or water bill, driving licence, bank or building society statement, official tenancy agreement or letter from the Department for Work and Pensions. could you please provide the following information to me under the FOI 1.how many applications were made for a disabled persons travel pass for the period 1-04-2008 to 1-02-2010 2. how many applications were successful 3.how many applications were unsuccessful and how many of these were refused/postponed on the grounds of the disabled person was awaiting surgery 4.does the executive … see our updates and advice, including local restrictions. 3. You won’t be able to appeal if your application is rejected. Renew your bus pass online. Merseytravel national travel pass You may qualify for a Merseytravel National Travel Pass if you have certain disabilities which are permanent or are long-lasting. Merseytravel is the Passenger transport executive and Strategic Transport Advisor for the Liverpool City Region.Responsible for the coordination of public transport in Merseyside, North West England.Merseytravel was established on 1 December 1969 as the Merseyside Passenger Transport Executive.From 1 April 2014 Merseytravel expanded its area of operation from the metropolitan … If you are 65 years old or over, you may also be eligible for a National Pass offering free local travel on buses in England, You may also be eligible for free local transport on buses, trains and ferries within Merseyside if you are aged 60 years or above and living within the area. Complaining about public transport. Cookie Settings. We will not charge you for a replacement pass if you have changed your name. Dependent upon size and footfall, some stations are staffed and others simply managed remotely. Merseytravel. Please make sure that you complete the relevant sections which relate to your disability. Concessionary Travel is important to Merseytravel; we offer a variety of concessions on our tickets for students, people with disabilities, over 60s & more. Blue Badge parking permits let disabled drivers and passengers park nearer to where they're going - find out more about Blue Badges from your council If you’re travelling here’s an example of some of the savings you can make. Peterborough - London Railcard price. 5. Disabled person's pass entitlement, apply for a disabled pass, using your pass and how to get a replacement. Concessionary Fares are available for people who meet the qualifying age criteria and those with a registered disability. We will accept a marriage certificate or letter from a solicitor as proof of your new name. Getting a disabled person’s bus pass . We will need confirmation from the DVLA that your licence was revoked on medical grounds and not voluntarily surrendered. Travel Updates. Merseytravel offers free travel on all buses, trains and Mersey Ferries river crossings for anyone with certain disabilities who lives in Merseyside. Sponsor Post - registered members do not see these adverts; click here to register, or click here to log in. You’ll be able to get a bus pass if: A disabled person’s bus pass can be used for free off-peak travel anywhere in England between 9.30am and 11.00pm Monday to Friday and all day at weekends and Bank Holidays. The pass will allow you to travel on buses, trains and Mersey Ferries in Merseyside at any time, Mondays to Sundays. Take the form and your supporting documents to a Merseytravel Centre or post them to: Concessions Customer Delivery TeamMerseytravelPO Box 1976Liverpool L69 3HN. Merseytravel Over 60s pass- on local buses within the Merseyside boundary, on the Merseyrail network (City, Wirral and Northern lines within Merseyside and as far as Chester, Ellesmere Port and Ormskirk) and on the Mersey Ferries for single river crossings (not River Explorer or Special Cruises). You should place your pass on the card reader on board the bus or at the rail gate every time you make a journey. The appeal must be made in writing and you must enclose further relevant official documentation dated within the last 12 months to support your appeal. You must provide evidence of a relevant disability. Just wondering if i can use my oap bus pass on the 500 liverpool airport bus I'm going to Manchester with a friend tomorrow and was wondering if I could use my Leeds area disabled pass on the tram? Go to their website Back. Hi, my daughter is just about to have her 'Aspergers' diagnosis rubber stamped in the next week or so. How to return your bus pass. More information regarding the Merseytravel bus route can be found in the document below, as well as contact details for the company. DS has a disabled travel pass although he's on LRM, I think it depends on your council and what evidence you can supply whether they'll award one. Find out about Travel Concessions for the Over 60s . When you use rail, bus or taxi services, you have a right to get where you want to go with the same level of service and access to transport as other passengers. You can travel free on buses, trains and Mersey Ferries if you are over 60 and live in Merseyside. For hospital visits told us if you find your pass is valid for the over 60s tomorrow! As possible s pass grounds and not voluntarily surrendered have on file also replace your lost or damaged, can. Found out in January that my twelve year old son could apply for a Merseytravel Centre or post to! Time, Mondays to Sundays one up from a Merseytravel Centre Friday up 8pm! 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